WELCOME TO OUR STORE

Orders that are in stock will be delivered faster, with order confirmation taking 1 to 3 days and delivery time 10 to 15 days; orders that are not in stock may take an additional 5 to 10 days to produce.

DESCRIPTION:

Orders Shipped but Not Received: Please contact your local shipping company directly using the information we provide for the quickest assistance.

Difficult Delivery Address: If delivery to your address is not possible, the order will be sent to the nearest post office.

Order Cancellation: We regret that we cannot cancel orders after the product has been shipped.

Address Change: If you update your address via DHL/FedEx, any resulting fees will be your responsibility.

SHIPPING:

Standard

Time: 8-15 business days (may be longer during peak season)

Operating Partners: Yun Express, 4PX, Yanwen, SDH, DVEX...

Remote Areas (HI, AK, PR): Only ePacket/EUB applies and delivery time may be longer

Small Note: Orders may sometimes be delayed due to quality control, customs procedures or force majeure.

We Do Not Ship to PO/APO Boxes

SERVICE:

We are willing to assist with payments if:

Received the wrong product/size/address (different from the customer's shipping address)

Printing error (blurred, misaligned, faded)

Incorrect size (deviation >3cm for clothing, >3mm for footwear)

Incorrect color

Damaged product

Failure to contact the order

Order tracking stops updating after 20 days

Order has not been contacted for more than 30 days (for standard shipping)

SERVICE

Complaint Instructions

- To assist you as quickly as possible, we need:

- A photo of the order label

- Clear photos/videos of the product taken in natural light

- Photos of the defect (if any)

- A screenshot of the complaint

- For incorrect size: Please remeasure with a ruler

Complaint acceptance time: Within 15 days from the date the order shows "Delivered".

WELCOME TO OUR STORE

DESCRIPTION:

SHIPPING:

Standard

Time: 8-15 business days (may be longer during peak season)

Operating Partners: Yun Express, 4PX, Yanwen, SDH, DVEX...

Remote Areas (HI, AK, PR): Only ePacket/EUB applies and delivery time may be longer

Small Note: Orders may sometimes be delayed due to quality control, customs procedures or force majeure.

We Do Not Ship to PO/APO Boxes

SERVICE:

SERVICE

FEEDBACK:

The satisfaction of our customers is the first place for us.

If you are happy with your purchase, PLEASE take a moment to leave Positive feedback for us. We really appreciate that.

If you are not happy with the purchase, PLEASE contact us to resolve the problem. We are always here to give you the best solutions.

THANK YOU SO MUCH, HAVE A GOOD DAY!

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